Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks

Offers a new perspective on the nature of conflict, outlines a proven eight-step method for resolving differences, and discusses how to handle frequent problem

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c

Conflict can only be resolved by making peace within as well as without, a philosophy outlined in-depth and described in eight steps by an experienced mediator,

Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively comm